Summary of Qualifications/Experience: • Over 20 years of experience in the Information Technology industry as a Proven Software Development Lifecycle (SDLC) Analyst • A Senior Process Analyst/Quality Assurance professional with demonstrated strengths in Process Management (PMO), Quality Control (QC), Quality Assurance (QA) Risk Management, Business Analyst/Requirements Management & Change Management for Software Development/Implementation. • Managed an outsourced team of 12 testers. • Successfully completed site User Acceptance Testing (UAT) • 4 years of Risk Management for the CRM Project at the Veterans Admin (VA) • 15 years as a QA/Requirements Analyst – Performed Gap Analysis on legacy system requirements and updated backlog used for creating new system requirements and Use Cases for Testing. Worked closely with the customer and PMO to support Requirement Analysis & Quality Assurance for Service Requests (SR’s); Developed Detailed Test scripts using User stories, updated the Requirements Traceability Matrix (RTM) – Using Rational RequisitePro v. 7.0 & Rational Team Concert (RTC) Managed Project risks and Business Requirements in an Agile Methodology Environment. Managed and reported Defects using JIRA & several other Change Management tools: Rational ClearQuest; DevTrack and Remedy Change Management Tool • 12 years in a leadership role as a Senior QA/PMO SCRUM Lead & Requirements Analyst – Managed Quality Assurance utilizing Agile and Waterf