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Over 11 years experience in the Information Technology industry, specializing in Quality Assurance. • Nearly 5 yrs experience of team management and leadership - Established processes, trained and developed procedures while coaching, mentoring and motivating staff to their full potential o Over 10 yrs of hands on Manual Testing experience of complex web based applications o Proven ability to communicate complex information clearly to individuals at all levels o Strategic planning skills – which aids in timely client deliveries, adhering to high standards of quality assurance o Ability to evaluate and identify process improvements as well as effectively implement changes that have resulted in increased customer satisfaction o Participated in all management meetings that included review of functional and technical specs.; QA task planning for major releases, patches and changes in processes and procedures o Responsible for the Creation, planning and management of highly complex manual test scripts for front end web application – for use by customer for UAT o Responsible for build installs - manual well as using automated tool - CC tray • 2 years experience as Client implementation Manager in the Mortgage industry • 6 years experience as QA Team Lead in the Mortgage and Telecommunication industries • Experience with Web Based - B2B and Client server application testing for over 10 years – with special attention to Security Testing of access levels –
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Viva Tek LLC.

459 Herndon Parkway,
Suite 18,
Herndon, VA 20170